24/7 Emergency Roadside Assistance:
Trucks: 1800 033 557
24/7 Emergency Roadside Assistance:
Trucks: 1800 033 557
As a Mercedes-Benz Trucks owner, you can be assured by our reputation for reliability and quality. To provide you with even further peace of mind, every new Mercedes-Benz Truck sold through the Mercedes-Benz dealer network comes with a comprehensive warranty period.
Our warranty provides you with levels of support that are a measure of the confidence we have in our products.
| Classification | On Highway (vehicles > 110T GCM) | On highway (vehicles ≤ 110T GCM, 6x4, 4x2, 8x4 & 6x2 configurations) | Off Road & All Wheel Drive |
|---|---|---|---|
| Basic vehicle warranty | 12 months / unlimited kms | 24 months / unlimited kms | 12 months / unlimited kms |
| Driveline warranty | 36 months / 450,000 kms | 48 months / 800,000 kms | 36 months / 250,000 kms |
| Cabin corrosion | 36 months / unlimited kms | 36 months / unlimited kms | 36 months / unlimited kms |
| Classification | On Highway | Off Road/All Wheel Drive |
|---|---|---|
| Basic vehicle warranty | 24 months / unlimited kms | 12 momths / unlimited kms |
| Driveline warranty | 48 months / 500,000 kms | 36 months / 250,000 kms |
| Cabin corrosion | 36 months / unlimited kms | 36 months / unlimited kms |
| Classification | On Highway | Off Road/All Wheel Drive |
| Basic vehicle warranty | 12 months / unlimited kms | 12 months / unlimited kms |
| Driveline warranty | 36 months / 250,000 kms | 36 months / 250,000 kms |
| Cabin corrosion | 36 months / unlimited kms | 36 months / unlimited kms |
You have the satisfaction of knowing that any part for a Mercedes-Benz heavy commercial vehicle purchased and fitted by a Mercedes-Benz Dealer or authorised repairer is covered by a 24 month unlimited km warranty3. The warranty period commences on the date the part is sold.
The Warranty covers the repair or replacement of manufacturing defects, but does not cover the cost of any related expenses or losses caused by the defect, such as the cost of rental vehicle, hotels, taxis, downtime, inconvenience or any loss of profit, loss of revenue or contingent, consequential or indirect losses.
The Warranty does not cover servicing, maintenance, tyres, consumables, normal wear and tear, the alignment of front and rear axles, wheel balancing and tyre rotation.
[1] Truck Warranty offers are subject to change at any time without notice. For further inclusions, exclusions, terms and conditions, please contact your authorised Mercedes-Benz Trucks Dealership.
[2] Vehicles sold as of 01.01.2020. Contact your local authorised Mercedes-Benz Trucks Dealership for warranty information and terms for vehicles sold before this date.
[3] Excludes batteries.
| Classification | Standard Warranty | Limited Warranty (1) |
|---|---|---|
| Basic Vehicle Warranty | 1 Year / Unlimited km | 1 Year / Unlimited km |
| Unless excluded elsewhere in the warranty or described as having longer time and distance limitations, all components of basic vehicle are covered under the Basic Vehicle Warranty. | ||
| Driveline Component Warranty | 2 Years / Unlimited km | 1 Year / Unlimited km |
| Includes clutch, differentials and steering axle. Excludes engine propeller shaft, universal joints and suspension components. | Excludes engine and otherwise per Basic Vehicle Warranty. | |
| Cab Corrosion, Structure & Sheet Metal | 2 Years / Unlimited km | 1 Year / Unlimited km |
| Includes cab structural components, sheet metal panels, doors and sheet-moulded compound hood. | As per Basic Vehicle Warranty | |
| Frame Rails & Cross Members | 2 Years / Unlimited km | 1 Year / Unlimited km |
| Includes frame rails and attaching cross members. | As per Basic Vehicle Warranty | |
(1) Limited Warranty is only applied in selected cases depending on the operation and application of the truck. Please consult your dealer to confirm which warranty applies to your vehicle.
When it comes to a warranty, Fuso offers a full 5-year warranty* as standard on every new Fuso truck and Rosa bus in Australia.
That’s five years peace of mind knowing your vehicle is fully protected.
| Model | Standard Manufacturer's Warranty (whichever comes first) |
|---|---|
| Canter - Light Duty Truck | 5 years/200,000 kilometres |
| Fighter FK - Medium Duty Truck | 5 years/300,000 kilometres |
| Fighter FM / FN - Medium Duty Truck | 5 years/350,000 kilometres |
| Shogun FP / FV / FS / FU - Heavy Duty Truck | 5 years/500,000 kilometres |
| Heavy FP / FV / FS - Heavy Duty Truck | 5 years/500,000 kilometres |
| Rosa - Light Bus | 5 years/200,000 kilometres |
Note: *The new vehicle warranty applies only to trucks and buses registered and operated in normal conditions in Australia. Vehicles operated in severe service applications, such as off-road, underground mining, crop spraying or on the beach, are covered under warranty for 12 months/50,000 kilometres (whichever comes first).